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Pak Elektron Limited PEL Jobs Service Manager

Pak Elektron Limited PEL Jobs Service Manager  


Pak Elektron Limited PEL Jobs Service Manager

Department:

Customer Services Department

Location:

Peshawar

Required Experience:

3-5 years

Required Qualification:

B.Tech Mechanical /BSc. Mechanical Engineering

Competencies:

Planning, Managing Resources, Customer Orientation, Team Building, Communication, Administration 

Job Description:-


  • Ensure the highest level of quality service; reduce repeat repairs and prompt response to customers & dealers
  • Monitor, control and minimize operational expenditure and manage within the allocated budget
  • Conduct Visit Authorized Service Centers (ASC) on a regular basis to monitor performance and provide guidance to improve service quality levels
  • Coordinate with Sales Teams and Dealers to ensure that all complaints are resolved
  • Ensure timely reporting & feedback to CSD Head Office on critical issues
  • Ensure availability of spare parts and maintain sufficient stock according to market requirement
  • Ensure all requirements of ISO90001;2015 Quality Management System are fulfilled and work is in accordance with defined standards
Pak Elektron Limited PEL Jobs Service Manager



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